Last week, General Motors’ fleet and commercial operations introduced Business Bridge – a new product for fleets. Business Bridge uses the factory-installed Vehicle Communication Platform (VCP) module to monitor, store, transmit, and receive important date for fleet monitoring. According to GM, “the VCP is an electronic module that enables a variety of communication functions within the vehicle, as well as communication to and from external entities.”
Here’s a use-case scenario: a driver calls in and reports an active check engine light. The fleet manager walks over to a computer and opens up Business Bridge, which contacts the VCP in the vehicle and requests information. The VCP sends off the data it recorded, thereby enabling the fleet manager to make a decision.
Joyce Mattman, director of Commercial Product and Specialty Vehicles, GM Fleet, and Commercial Operations, said:
“We created this technology with our fleet customers in mind after numerous one-on-one discussions with end-users and Fleet Management Companies. It became apparent that the smart thing was to provide raw data and allow our customers with existing systems, staffs and relationships to analyze the data in a meaningful way for the best customer value.”
Two packages will be available for fleets: the basic package, due out next month, will offer data including mileage, oil life remaining, tire pressure, and Diagnostic Trouble Codes (DTC) for the engine and transmission. The enhanced package, which includes the basic package and more data, will be released in the fall.
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