Comments on: Brian Sweeney Named General Manager Of Buick-GMC To Replace 9-Day-Exec Michael Richards. Jennifer Constable Named General Sales Manager, Buick-GMC http://gmauthority.com/blog/2009/12/brian-sweeney-named-general-manager-of-buick-gmc-to-replace-9-day-exec-michael-richards-jennifer-constable-named-general-sales-manager-buick-gmc/ General Motors News, Rumors, Reviews, Forums Thu, 09 Feb 2012 09:44:52 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Alex Luft http://gmauthority.com/blog/2009/12/brian-sweeney-named-general-manager-of-buick-gmc-to-replace-9-day-exec-michael-richards-jennifer-constable-named-general-sales-manager-buick-gmc/comment-page-1/#comment-48656 Alex Luft Mon, 19 Sep 2011 05:33:54 +0000 http://gmauthority.com/blog/?p=1217#comment-48656 Hey William. While we're not GM and don't know the contact info for him, we can certainly forward your message to some at GM... would you like us to do that? Cheers, Alex Founder, GM Authority Hey William. While we’re not GM and don’t know the contact info for him, we can certainly forward your message to some at GM… would you like us to do that?

Cheers,

Alex
Founder, GM Authority

]]> By: William Powell http://gmauthority.com/blog/2009/12/brian-sweeney-named-general-manager-of-buick-gmc-to-replace-9-day-exec-michael-richards-jennifer-constable-named-general-sales-manager-buick-gmc/comment-page-1/#comment-48352 William Powell Sat, 17 Sep 2011 18:46:53 +0000 http://gmauthority.com/blog/?p=1217#comment-48352 What is Brian Sweeney, General Manager for Buick, email address. I bought a 2011 Buick Enclave on 8/26/2011, two weeks later I received a Private Offer Certificate for $1500 off a new Buick, good only in Sept. and Oct. What are the odds I would receive this offer 2 weeks after I had already purchased a Buick ? I think because I am a life long GM customer I should receive some consideration, but nobody cares. I want to email the head man. Maybe I should start buying foreign cars like everyone else. What is Brian Sweeney, General Manager for Buick, email address. I bought a 2011 Buick Enclave on 8/26/2011, two weeks later I received a Private Offer Certificate for $1500 off a new Buick, good only in Sept. and Oct. What are the odds I would receive this offer 2 weeks after I had already purchased a Buick ? I think because I am a life long GM customer I should receive some consideration, but nobody cares. I want to email the head man. Maybe I should start buying foreign cars like everyone else.

]]> By: Richard Daugherty http://gmauthority.com/blog/2009/12/brian-sweeney-named-general-manager-of-buick-gmc-to-replace-9-day-exec-michael-richards-jennifer-constable-named-general-sales-manager-buick-gmc/comment-page-1/#comment-31624 Richard Daugherty Thu, 23 Jun 2011 13:16:02 +0000 http://gmauthority.com/blog/?p=1217#comment-31624 Alex, The main hiccup is a 2-3 shuttle shift that has nothing to do with being cold or at operating temperature, it also likes to "slam" drive, especially coming out or reverse, a short "hold" in neutral after reverse seems to cure that for the most part. The dealership says the truck functions normal, so they say, I just happen to be a powertrain engineer, and I think something is going on, they think I'm "nit picking", whos to say? I will continue to monitor the situation and shall keep you abreast of the whats goin on. Thanks, Rich Alex,

The main hiccup is a 2-3 shuttle shift that has nothing to do with being cold or at operating temperature, it also likes to “slam” drive, especially coming out or reverse, a short “hold” in neutral after reverse seems to cure that for the most part.
The dealership says the truck functions normal, so they say, I just happen to be a powertrain engineer, and I think something is going on, they think I’m “nit picking”, whos to say? I will continue to monitor the situation and shall keep you abreast of the whats goin on.

Thanks,
Rich

]]> By: Alex Luft http://gmauthority.com/blog/2009/12/brian-sweeney-named-general-manager-of-buick-gmc-to-replace-9-day-exec-michael-richards-jennifer-constable-named-general-sales-manager-buick-gmc/comment-page-1/#comment-31554 Alex Luft Thu, 23 Jun 2011 02:08:37 +0000 http://gmauthority.com/blog/?p=1217#comment-31554 Hey Richard, we don't think GM has any plans to do this... but perhaps having your dealer's service techs have a look at it would help. What, specifically, are you experiencing as far as the hiccups are concerned? Alex Founder, GM Authority Hey Richard, we don’t think GM has any plans to do this… but perhaps having your dealer’s service techs have a look at it would help.

What, specifically, are you experiencing as far as the hiccups are concerned?

Alex
Founder, GM Authority

]]> By: Richard Daugherty http://gmauthority.com/blog/2009/12/brian-sweeney-named-general-manager-of-buick-gmc-to-replace-9-day-exec-michael-richards-jennifer-constable-named-general-sales-manager-buick-gmc/comment-page-1/#comment-31448 Richard Daugherty Wed, 22 Jun 2011 13:46:50 +0000 http://gmauthority.com/blog/?p=1217#comment-31448 Are there any plans in the pipeline for an updated automatic transmission controller datafile for my brand new 2011 GMC Sierra??? The file this truck was flashed with leaves alot on the table in terms of functionality, and I believe you have to know that, but other than the hiccups in the transmission logic, I love the truck. Are there any plans in the pipeline for an updated automatic transmission controller datafile for my brand new 2011 GMC Sierra??? The file this truck was flashed with leaves alot on the table in terms of functionality, and I believe you have to know that, but other than the hiccups in the transmission logic, I love the truck.

]]> By: Tim Santos http://gmauthority.com/blog/2009/12/brian-sweeney-named-general-manager-of-buick-gmc-to-replace-9-day-exec-michael-richards-jennifer-constable-named-general-sales-manager-buick-gmc/comment-page-1/#comment-11662 Tim Santos Fri, 31 Dec 2010 04:31:42 +0000 http://gmauthority.com/blog/?p=1217#comment-11662 My wife Wendy Santos and I received a full year of preventative maintenance from your Company signed by Brian Sweeney for our 2008 Pontiac G6 that we purchased from Reliable Pontiac-Cadillac at 400 Auto Mall Drive, Roseville, CA 95661 which expires 12/31/2010. On 12/30/2010 I tried to receive a preventative maintenance for my car at 4:00 pm and I was told by the Service Manager that they won't be able to service my car until 01/03/2011. When I explained to him that the offer expires on 12/31/2010, he told me that he doesn't have anyone to work on my car today and the Service Department will be closed on 12/31/2010 for New Years. I asked him if they will on honor the offer on 01/03/2011 and he told me that since this was an offer from the Manufacture, they will not be able to accept this offer because Manufacture will not accept an expired offer. This is poor Customer Service and Reliable Pontiac-Cadillac gives your company a bad representation. If you would like to talk to me, you can e-mail me at ****@hotmail.com or give me a call at ***. Signed, Tim Santos My wife Wendy Santos and I received a full year of preventative maintenance from your Company signed by Brian Sweeney for our 2008 Pontiac G6 that we purchased from Reliable Pontiac-Cadillac at 400 Auto Mall Drive, Roseville, CA 95661 which expires 12/31/2010. On 12/30/2010 I tried to receive a preventative maintenance for my car at 4:00 pm and I was told by the Service Manager that they won’t be able to service my car until 01/03/2011. When I explained to him that the offer expires on 12/31/2010, he told me that he doesn’t have anyone to work on my car today and the Service Department will be closed on 12/31/2010 for New Years. I asked him if they will on honor the offer on 01/03/2011 and he told me that since this was an offer from the Manufacture, they will not be able to accept this offer because Manufacture will not accept an expired offer. This is poor Customer Service and Reliable Pontiac-Cadillac gives your company a bad representation.
If you would like to talk to me, you can e-mail me at ****@hotmail.com or give me a call at ***.

Signed,

Tim Santos

]]> By: Rumormill: GM To Reorganize Sales And Marketing Positions | GM Authority http://gmauthority.com/blog/2009/12/brian-sweeney-named-general-manager-of-buick-gmc-to-replace-9-day-exec-michael-richards-jennifer-constable-named-general-sales-manager-buick-gmc/comment-page-1/#comment-1784 Rumormill: GM To Reorganize Sales And Marketing Positions | GM Authority Thu, 11 Mar 2010 04:31:31 +0000 http://gmauthority.com/blog/?p=1217#comment-1784 [...] Bryan Nesbitt was appointed to his position in August 2009 while Chevrolet’s Jim Campbell and Buick-GMC’s Brian Sweeney assumed their positions in December. GM spokesperson Jason Lair declined to comment on the changes. [...] [...] Bryan Nesbitt was appointed to his position in August 2009 while Chevrolet’s Jim Campbell and Buick-GMC’s Brian Sweeney assumed their positions in December. GM spokesperson Jason Lair declined to comment on the changes. [...]

]]> By: Elsa Barrientez http://gmauthority.com/blog/2009/12/brian-sweeney-named-general-manager-of-buick-gmc-to-replace-9-day-exec-michael-richards-jennifer-constable-named-general-sales-manager-buick-gmc/comment-page-1/#comment-1491 Elsa Barrientez Tue, 23 Feb 2010 01:57:12 +0000 http://gmauthority.com/blog/?p=1217#comment-1491 Hello, my name is Elsa Barrientez. On May 21, 2009 I purchased a new Buick Enclave from Brown Pontiac GMC Buick at 4300 S. Georgia St. in Amarillo, Tx. 79110(806-353-7211). On December 16, 2009 I was about to take off shopping in Amarillo when I placed the key in the ignition, turned it, and noticed that it would not start. The key was now stuck in the ignition. I called my husband and his nephew who had to jump start the vehicle. It worked until January 4th. I put the key in the ignition and nothing happened. The key was stuck in the ignition once again. This time I called the dealership and asked for help. They sent a worker to jump start it in my garage and kept it January 4-6). I received a service form that stated: battery tested ok. I drove it but we carried cables, a screw driver and a tool kit because I no longer have faith in this vehicle. I turn it on an hour before I go to work to make sure I have a ride to my two hour job( from 4:00-6:30). I work short hours because as I explained to the dealers of Brown Pontiac, the customer specialist, and the service manager(James Underwood) I have rheumatoid arthritis which does affect my heart( especially when I get upset). On February 1st 2010 the Enclave did not start again and the key was stuck in the ignition. I called the dealership in a panic because I had to go to work to pay for my medicine and doctor fees. The vehicle was boosted in the garage and I was left with a loner car. The Enclave was serviced from February 1st to February 10th. When it was returned (after ten days) I was not given a service form) only told that it had been reprogrammed and it should now work. I have such little faith in the Buick Enclave that on February 19 when we left for a short trip to San Angelo, Texas we decided not to drive it and take a chance it would leave us stranded out of town. On February 22, 2010 I had to pick up a prescription for my husband and take his clothes to the cleaners and the Enclave didn't start again. The same service person boosted it and I watched the vehicle drive away. Now I ask you does General Motors company expect or believe that I am suppose to live my life accepting that every two to three weeks or even a month, a year, that the car will need to be boosted and I have to put my errands or plans on hold to have this vehicle serviced? I do not accept this and I ask that I am given a new vehicle to replace what I now strongly believe to be a lemon. I was reading my purchase contract and I read words like demand, default, if you pay late, and if you break your promise. Well I ask you what about when the customer demands the vehicle works, the manufacturer doesn' t default on their workmanship, or break their promise of selling a product that they are proud of and willing to stand behiind. I deserve what I am paying for a vehicle that turns on when I need it to. Once again I will not settle for anything less than a new vehicle. - Contact information removed by GM Authority for privacy reasons. Hello, my name is Elsa Barrientez. On May 21, 2009 I purchased a new Buick Enclave from Brown Pontiac GMC Buick at 4300 S. Georgia St. in Amarillo, Tx. 79110(806-353-7211). On December 16, 2009 I was about to take off shopping in Amarillo when I placed the key in the ignition, turned it, and noticed that it would not start. The key was now stuck in the ignition. I called my husband and his nephew who had to jump start the vehicle. It worked until January 4th. I put the key in the ignition and nothing happened. The key was stuck in the ignition once again. This time I called the dealership and asked for help. They sent a worker to jump start it in my garage and kept it January 4-6). I received a service form that stated: battery tested ok. I drove it but we carried cables, a screw driver and a tool kit because I no longer have faith in this vehicle. I turn it on an hour before I go to work to make sure I have a ride to my two hour job( from 4:00-6:30). I work short hours because as I explained to the dealers of Brown Pontiac, the customer specialist, and the service manager(James Underwood) I have rheumatoid arthritis which does affect my heart( especially when I get upset). On February 1st 2010 the Enclave did not start again and the key was stuck in the ignition. I called the dealership in a panic because I had to go to work to pay for my medicine and doctor fees. The vehicle was boosted in the garage and I was left with a loner car. The Enclave was serviced from February 1st to February 10th. When it was returned (after ten days) I was not given a service form) only told that it had been reprogrammed and it should now work. I have such little faith in the Buick Enclave that on February 19 when we left for a short trip to San Angelo, Texas we decided not to drive it and take a chance it would leave us stranded out of town. On February 22, 2010 I had to pick up a prescription for my husband and take his clothes to the cleaners and the Enclave didn’t start again. The same service person boosted it and I watched the vehicle drive away. Now I ask you does General Motors company expect or believe that I am suppose to live my life accepting that every two to three weeks or even a month, a year, that the car will need to be boosted and I have to put my errands or plans on hold to have this vehicle serviced? I do not accept this and I ask that I am given a new vehicle to replace what I now strongly believe to be a lemon. I was reading my purchase contract and I read words like demand, default, if you pay late, and if you break your promise. Well I ask you what about when the customer demands the vehicle works, the manufacturer doesn’ t default on their workmanship, or break their promise of selling a product that they are proud of and willing to stand behiind. I deserve what I am paying for a vehicle that turns on when I need it to. Once again I will not settle for anything less than a new vehicle.

- Contact information removed by GM Authority for privacy reasons.

]]> By: Smart Marketing: Buick Looking To (Further) Decrease Average Age Of Buyers | GM Authority http://gmauthority.com/blog/2009/12/brian-sweeney-named-general-manager-of-buick-gmc-to-replace-9-day-exec-michael-richards-jennifer-constable-named-general-sales-manager-buick-gmc/comment-page-1/#comment-790 Smart Marketing: Buick Looking To (Further) Decrease Average Age Of Buyers | GM Authority Tue, 05 Jan 2010 07:14:11 +0000 http://gmauthority.com/blog/?p=1217#comment-790 [...] Sweeney, the 42 year-old head of Buick-GMC, who took over from the famous 9-day exec Michael Richards – is looking to further decrease [...] [...] Sweeney, the 42 year-old head of Buick-GMC, who took over from the famous 9-day exec Michael Richards – is looking to further decrease [...]

]]> By: Ex-Microsoft CFO Chris Liddell Named To CFO Position At General Motors | GM Authority http://gmauthority.com/blog/2009/12/brian-sweeney-named-general-manager-of-buick-gmc-to-replace-9-day-exec-michael-richards-jennifer-constable-named-general-sales-manager-buick-gmc/comment-page-1/#comment-693 Ex-Microsoft CFO Chris Liddell Named To CFO Position At General Motors | GM Authority Sat, 26 Dec 2009 04:08:21 +0000 http://gmauthority.com/blog/?p=1217#comment-693 [...] of the board will help make that goal reality that much faster. We just hope there aren’t any surprises along the [...] [...] of the board will help make that goal reality that much faster. We just hope there aren’t any surprises along the [...]

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